- Medico-legal reporting
- Expert Witnesses
- MedCo Registered
- Nationwide Examinations
- Physiotherapy Treatments
- Experienced and Professional Account Managers
- Agreed Service Level Agreements
- Quality Reporting and Regular Feedback
MEET THE TEAM
Rebecca is a key part to the team at Hayes Medicals. As our Managing Director, Rebecca worked her way up having taken on various roles and responsibilities since joining, which gives her well rounded knowledge of the challenges that may come the way of clients and staff alike. Her passion is to develop and build both the staff and company, including growth of not just the firms we service, but also the services we offer. A usual day could involve anything from visiting our Solicitors, discussing the potential of working with new suppliers, training with staff or analysing our reporting stats to ensure we’re continually doing everything possible to offer a high quality service. Rebecca finds it important to keep in touch with the overview of all cases types so as never to lose touch with the basics. Customer service has always been a high priority in what we do and Rebecca gives each of our Associates a more personal approach and makes sure a Solicitor or Fee Earner has their own dedicated Account Manager they can rely on for their reports. Away from the office, Rebecca enjoys travelling, swimming and walking and also socialising with friends. Rebecca has a BA (Hons) Degree in ‘Interior Architecture and Design’ through The University of Lincoln.
Head of New Value
Liam has been at Hayes Medicals since October 2012 originally starting as an assistant to the then main Account Manager for IDF/NIHL; he has now progressed to become the main contact for Employers Liability and Public Liability work, as well as handling a variety of other claim types including IDF, Clinical Negligence & Immigration cases. He works on cases from a range of different Associates and is always looking to assist in any way he possibly can; for your best interests, your clients and the companies as a whole. Liam presents a friendly, motivated and positive attitude and is always looking to further his career. He has always had an eye for detail and is only happy with providing a High Standard quality of work to assist Associates to the best of his abilities. Out of work, Liam enjoys socialising with friends, playing/watching sports, gaming and trying to keep fit! Liam has completed both his NVQ Level 2 & Level 3 in Business and Administration, he also has Level 3 Extended Diploma in Sport Development, Coaching and Fitness which he gained at Runshaw College, Leyland.
Head of RTA & Rehabilitation
Adam started with the company in 2012 as an apprentice and assistant, and through hard work and dedication he now runs our busy and demanding RTA department, providing the highest levels of customer service whilst still ensuring that company standards and targets are exceeded. Adam’s background lies within hospitality and retail industries, where, as a manager, he developed his passion for customer service and ensuring brand standards are maintained at the highest level. His success in managing the RTA department led to Adam taking the reins of the Rehab department which naturally links in with his RTA background. With A levels in Accounting, Business, Finance and Maths Adam has a keen head for figures and is always looking to progress himself and his team. In his spare time, Adam enjoys watching football as a Blackburn Rovers season ticket holder; he is also a keen musician and enjoys attending multiple concerts and festivals throughout the year with friends.
Hiba is a hardworking, committed professional who joined the Hayes Team back in February 2015, she easily established herself within the office and has been a credit to the company ever since. Hiba assists predominantly with managing many of the accounts we provide services for and medical records, as well as ensuring all company policies are adhered too. Hobbies include travelling to foreign countries (having spent 14 years abroad in the Middle East) which has allowed her to develop into the confident and competent person she is today. She is also a keen athlete who enjoys Sports, with a natural flair for sprinting. Hiba has also completed her NVQ Level 3 in Professional Allied Health (Nursing) At Blackburn College in 2016.