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Complaints Procedure

If you ever wish to make a complaint you should contact us in writing, quoting your name and reference number to;

The Complaints Department
Hayes Medicals
GM House
Wilkinson Way
Blackburn
Lancashire
BB1 2EH

Or if you would prefer, please feel free to email us at complaints@hayesmedicals.co.uk where your message will be acknowledged and then looked into as a matter of urgency.