“This is to confirm that I have been in receipt of instructions for personal injury medico-legal reports from Hayes Medicals for over 2 years. Considering my extensive experience of dealing with numerous firms of Solicitors and more recently medico-legal agencies, I rate Hayes Medical very highly.  Their instructions are timely, clear and concise.  Medical records are readily available, and if there was ever a need to seek further information this is provided virtually by return e mail. My P.A. who is the main point of contact also finds that in comparison with over agencies, all the members of the team at Hayes Medicals are very approachable and helpful, and she has an excellent working relationship with them.”

Mr Kambiz Hashemi MD FRCS, Orthopaedic Consultant


Hayes  Medicals are a very professional outfit, easy to work with, providing quality instructions and well organised documentation. Their staff are friendly, helpful and have a good grasp of the medico-legal industry. I have no hesitation in recommending them to colleagues.

Dr Jonathan Lieberman, General Practitioner, HL Reports

“I would highly recommend the use of Hayes Medicals. I have been working with Emma and the Team for over a year now and have found them to be friendly, extremely responsive to my requests and have provided a professional service at all times. I have found the team to be nothing, but helpful and they have always made sure that they process all cases in a quick yet professional manor. I hope to continue working with them in the years to come.”                

Kendall Taylor, Paralegal, Equitas Solicitors.

Having worked with Hayes Medicals for many years I have found them to be proactive and forward thinking in any task undertaken.  Their friendly yet professional approach creates a strong trustworthy relationship between our companies.  I recommend Hayes Medicals to other law firms.

 Julie Hughes, Catastrophic Injury Manager, Lance Mason Solicitors

“I have been in regular correspondence with Hayes Medicals throughout my employment as a paralegal. Our firm has sent a wide variety of instructions to be dealt with by Hayes Medicals and we always receive exceptional service from all members of staff within the agency. All instructions and queries are dealt with promptly and effectively and always to a high standard. Furthermore, Hayes have exceptional customer service and every staff member goes above and beyond what can be expected in order to ensure both ourselves and our clients receive the greatest possible service. I would recommend Hayes Medicals to anyone wishing to instruct a medical agency in the future.”

Jasmin Harrison, Paralegal, Equitas, Solicitors


“Our firm have sent a wide variety of instructions to Hayes Medical and have always received a first class service. No matter what type of expert we require, Hayes always go above and beyond to meet the needs of our Clients. Our Clients are informed promptly of their appointments and there is always somebody on hand at Hayes to deal with any queries that may arise. We cannot fault Hayes for their communication and customer service. We would highly recommend Hayes Medicals to any firm and look forward to sending instructions their way in the future.” 

 Anne-Marie Moore – Stanley Richards Solicitors


Friendly, quick and efficient service. Highly recommended!” 

Umran Aziz – Zen Law Ltd


“I have been working with Liam and his team at Hayes Medicals for a number of years now and have found them to be professional, helpful and friendly throughout with a consistent focus on quality of service and delivery of SLAs. Nothing has been too much trouble for Liam and his colleagues and their emphasis on efficiency of service has ensured minimum disruption to my working day leaving me to focus on progressing cases on behalf of my clients. Their use of IT and consequent ability to deliver e-mailed reports all mere days after our clients have attended upon the relevant and experienced experts is very much appreciated, allowing as it does our fee earners to settle claims without suffering inordinate delays receiving medical reports. I can, based upon my experience, thoroughly recommend the services that Hayes Medicals provide.”

Paul Currie, Partner – EAD Solicitors LLP

“C Turners and ‘Hayes Medicals’ have enjoyed a close working relationship for some time now. We require medical experts in a number of fields of medicine and also nationwide and this is no problem to them. They continue to provide a professional, fast and efficient service catering to our clients and our needs with no problems. In particular Hayes Medicals provide a nationwide service to our Polish clients and can arrange medicals for those clients using Experts who can converse in their mother tongue and provide reports in their own language, which is of great assistance to both the client and us. Keep up the good work!”

Paul Garner, Partner – Quality Solicitors C Turners


“We have been impressed with the speed at which Hayes Medicals have arranged the medical examination and delivered the report in RTA cases so we will have no hesitation in instructing via MedCo, should the opportunity arise.”

Mark Clements, – Burton & Burton Solicitors

“I certainly will be using you (when you appear on MedCo)…Just want to say I am very impressed with your efficiency…I told my colleagues to look out for you.”

Edward Musa, Solicitor – Principia Law

“Your service to date has been excellent and all queries have been dealt with promptly and competently.”

Haroon Khan, Partner – LPS Solicitors

“Hayes is well liked at MRH. I certainly will always instruct Hayes when you appear on my files.”

John Connolly, Fee Earner – MRH Solicitors


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